Tag Archives: business leadership

A Pox On Both Of Their Houses – Mercutio! (Opinion)

I am not a politician, but instead the owner of a title insurance company in New York who deeply believes in each and every one of the terms in the photo above! As a business owner I have a responsibility to my family, my employees, my vendors, my clients and myself, to do as much as I […]

Are your employees adequately trained? (Guest Author)

title insurance New York

Customer Service! For those of us in highly competitive businesses one of the phrases that we may use to differentiate ourselves is that we ‘provide superior customer service’ to our clients and prospects! We say this assuming two things! Number one we appear to be implying to potential clients and even our existing ones that […]