What will your family do if there is an emergency that requires an evacuation? If you’re anything like the family in this video, which many of us likely are, you may have no plan in place. This could turn a disaster that was outside of your control like a Hurricane Sandy or Katrina, into an […]
Customer Service! For those of us in highly competitive businesses one of the phrases that we may use to differentiate ourselves is that we ‘provide superior customer service’ to our clients and prospects! We say this assuming two things! Number one we appear to be implying to potential clients and even our existing ones that […]
For those of us in the northeast who have been battered by Hurricane Sandy the topic of disaster preparedness and business continuity strikes very close to home! First I’d like to send my sincerest hope that all who have endured this disaster are as unscathed as possible and that family and friends are safe and […]
How prepared is your business for an event that has the potential to shut you down, force a dislocation of key employees and/or potentially compromise your stored data? Recently I had the good fortune to attend a presentation given by a gentleman whose expertise fell in this area that most of us are aware needs […]
